1. Introduction

This Privacy Policy explains how VignetteGo collects, uses, and protects your personal information when you use our vignette purchasing service.

2. Data We Collect

We collect information you provide directly to us when using our vignette service:

• Personal information (name, email, phone number)
• Vehicle information (license plate number)
• Payment information (processed securely by Stripe)
• Technical information (IP address, browser type, usage data)

3. How We Use Your Data

We use the collected information for the following purposes:

• To provide and maintain our vignette service
• To communicate with you about your orders and account
• To improve and optimize our service
• To comply with legal obligations

4. Data Sharing

We do not sell or rent your personal information. We may share your data only in the following circumstances:

• With government authorities when required by law
• With trusted service providers (like Stripe for payments)
• In case of legal proceedings or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to data portability
• Right to object to processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors are coming from. This includes Google Analytics, Facebook Pixel, and Crisp Chat for customer support. You can control cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

9. Contact Information